Market Share Analysis: Top 10 Consulting Providers’ Revenue, Growth and Market Share, Worldwide and Regional, 2009 Gartner Dataquest Research Note G00200370, Michael von Uechtritz, 30 April 2010, V2 RA3 05072011 This report is intended as a tool for service providers conducting a market scan of the top worldwide and regional consulting service providers and their performance. In 2009, all providers were challenged by shrinking consulting service markets. We examine and analyze the top 10 consulting service providers’ performance in revenue, growth and market share, both worldwide and regionally: North America, Europe, Asia/Pacific and Japan. Key Findings • The consulting market declined 9. Six of the top 10 worldwide service providers performed better than negative 9 in 2009. Of all 280 consulting service providers covered in “IT Services Market Metrics Worldwide Market Share: Database,†138 outperformed (better than negative 9) the global market, of which 60 providers had positive revenue growth. • Some providers were able to capitalize from economies already recovering in late 2009 and increase their consulting service market share by selectively co-investing with buyers for innovative and growth-focused projects, or by taking advantage of investments by public-sector clients, representing 21, or $15 billion, of the worldwide consulting market. • In 2009, business-outcome-focused providers of consulting services with established business relationships were often successful in growing their market share better than the market average. Suppliers with a broad range of advisory services were attractive to buyers, for example, if they could provide assistance in mitigating financial risks of an underperforming complex business operation. • Many consulting service providers faced challenging 2009 market conditions. Those with attributes such as a pure IT focus, internal influences from other outsourcing, software or technology businesses, an unbalanced geographical revenue split, or huge dependencies on clients in a single vertical market often underperformed the market average revenue growth rate. Four of the 10 largest providers (IBM, Accenture, HP and Capgemini) and 141 of all 280 providers covered in the market share database underperformed the worldwide consulting market growth rate average of negative 9. 2 • Providers were hardest hit in 2009 by a decline of 14.9 in Europe. Consulting service market share concentration of the 10 largest providers in Europe increased from 35.9 in 2008 to 36.8 for 2009, or 0.9. For 2010, in the European region, further brand and client acquisitions are expected to result in growing market share concentration among the top 10 providers. Recommendations • As a business and IT consulting service business lea
Mentions: Accenture, Adobe, CSC, Deloitte, Dimension, Fujitsu, Hitachi, HP, IBM, Keane, Logica, NEC, Oracle, SAP, Siemens
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Topics: Competitive Analysis, Market Research, Competitive Strategy, Market Intelligence