Report Date: January 2011 The PCCLM market continues to mature; however, most of the vendors decreased in Completeness of Vision, because they are behind the market in meeting several emerging requirements, including non-Windows device management, desktop virtualization management and software as a service. The PC configuration life cycle management (PCCLM) market is mature, and there is not a huge difference in the core functionality of most PCCLM products. Buyers are increasingly driven by factors relating to ease of use and lower total cost of ownership, rather than comprehensive functionality. The vendors in this market are lacking in some key areas, most significantly non-Windows device management, management of desktop virtualization technologies and software-as-a-service (SaaS) delivery models. Organizations should not merely choose from the vendors in the Leaders quadrant (see Figure 1); they should create a list of criteria that describes the organizations needs and select from vendors that best meet those requirements. Organizations should use a vendor that is focused on this market and can meet the organizations needs for at least the next five years. Organizations should focus on process, training and proper product implementation, because these factors will influence a successful product experience more than the specific capabilities of a particular vendor.
Mentions: Microsoft, Symantec, HP, LANDesk Software, IBM, BigFix, Dell, KACE, Novell, BMC Software, FrontRange Solutions, Matrix42, CA Technologies
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Topics: Market Research, Competitive Intelligence, Competitive Strategy, Market Intelligence