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Gartner Magic Quadrant for Pan-European Network Service Providers - March 2011

Report Date: March 2011 The Pan-European network service provider market remains highly competitive. The growing trend to interconnect networks means reach is gradually diminishing as a differentiator, and service portfolio and quality are increasing in importance. It is increasingly difficult to distinguish access purchasing, using centralized, often distance-insensitive approaches, such as wholesale DSL or Ethernet exchanges from reach extension partnerships using network-to-network interfaces to cover countries or regions of Europe. Therefore, enterprises should focus on the outcomes in terms of price, service levels and visibility, and ensure that the provider has the necessary skills to integrate network elements from different sources into an end-to-end solution. Portals giving online visibility and control over many aspects of the solution are an increasingly important tool to deliver this end-to-end experience.

 

Mentions: Verizon, Orange Business Services, BT Global Services, AT&T, T-Systems, Interoute, Easynet, Colt, SITA, Telefonica, Cable&Wireless Worldwide, Global Crossing, NTT Communications, KPN, Reliance Globalcom

 

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Topics: Market Research, Competitive Intelligence, Competitive Strategy, Market Intelligence

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