Report Date: April 2011 The past two years have seen significant change in the SAP services market: acquisition and consolidation have run rampant, and new delivery models have changed the game for buyers and providers both. In Forresters 65-criteria evaluation of SAP service providers we found that Accenture and IBM still lead the market for overall breadth and depth of offerings, with the greatest span of services offerings across the SAP life cycle (from advisory and process consulting through to implementation to support and hosting), industry expertise, and geographic reach. However, many options exist in this mature but rapidly changing market, from India-based firms like TCS, Wipro, Infosys, and HCL Axon to European-centric options like T-Systems and Logica to consultancies strongest in advisory - Deloitte and PwC.
Mentions: IBM, Accenture, Capgemini, HP, CSC, Wipro, NTT Data Group, Infosys, Cognizant, PwC, Logica, Fujitsu, Neoris, Siemens, Deloitte, T-Systems, TCS, HCL Axon, Ciber
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Topics: Market Research, Competitive Intelligence, Competitive Strategy, Market Intelligence